FAQs – Mochiis
Free Shipping over $50. Free Exchanges. Free Returns.

FAQs

Are Mochiis flats comfortable?

Yes, they are! The mid-sole (between the sole and the insole) is a soft thick suede layer that provides a comfortable padded cushioning and support for your feet. 

 

Do Mochiis flats have arch support?

We provide additional gel arch supports (complementary with every purchase) that can be added on to your flats if you need more support. 

 

Is the upper shoe leather as well?

Yes, the fabric, texture, or embroidery is a thin layer on an inner layer of leather. So both the lower and the upper sections of the flats are constructed from comfortable leather.

 

What sizes are available?

We have regular and wide US sizes 5, 6, 7, 8, 9, 10, or 11 available at this time. For half sizes, we recommend going a size up, because the leather shoes will stretch and conform to your feet over a few days. Please refer to our sizing chart to pick your right size.

 

How do I care for my Mochiis?

Please refer to our care instructions here.